Refund policy
30-Day Returns. No Questions Asked.
We mean it. If you don't love something you bought from DriftFind, you have 30 days from the day it's delivered to return it. You don't need to give us a reason.
How to start a return
- Email us at with your order number and what you'd like to return.
- We'll reply within 1 business day with the return address and instructions. (Please don't ship anything back before you hear from us — returns sent to the wrong address can't be refunded.)
- Ship it back. Items need to be unused and in their original packaging.
Who pays return shipping?
- If the item arrived damaged, defective, or not what you ordered — we do. Email us photos within 7 days of delivery and we'll send a replacement or a full refund, whichever you prefer. In most cases you won't even need to ship the item back.
- For any other return — you cover the return shipping. We recommend a tracked service, since we can't refund a return that never arrives.
Refunds Once your return arrives and checks out, we'll refund the full item price to your original payment method within 5–10 business days. You'll get an email confirmation when it's processed. If it's been more than 10 business days, check with your bank or card issuer first (they sometimes sit on it), then email us and we'll chase it down.
Exchanges We keep it simple: return the item for a refund and place a new order for the one you want. It's faster than a formal exchange process.
Questions?