FAQ

Why does shipping take 8–12 days?

We ship direct from where our gear is made — no retail markup, no warehouse in between. That's how we keep prices fair. The tradeoff is time: 1–3 business days to process, then 8–12 business days in transit. If you need something today, we're probably not it. If a week and a half for a much better price works for you, that's the whole reason DriftFind exists.

Is shipping actually free?

Yes — free on every order, no minimum, U.S. addresses only for now.

How do I track my order?

You'll get a shipping confirmation email with a tracking link as soon as your order ships. Every order is trackable start to finish.

What's your return policy?

30 days, no questions asked. If it's defective or damaged, we cover return shipping; if you just changed your mind, return shipping is on you. Refunds go back to your original payment method within 5–10 business days of us receiving the item. Full details on our Returns & Refunds page.

Is my payment information secure?

Yes. Checkout runs on Shopify's payment infrastructure — the same tech powering hundreds of thousands of stores. We never see or store your card details.

Do you ship outside the U.S.?

Not yet — U.S. addresses only for now.

What if my order doesn't show up or arrives damaged?

Email us at support@driftfind.com with your order number and we'll sort it out — replacement or refund, no fighting required.

How do I get in touch?

support@driftfind.com — we reply within 1 business day. Or use our Contact page.